Privacy and Data Protection

daba8's Privacy Policy

Your personal information is of the utmost importance to us — learn in detail here how daba8 collects, uses, and keeps your information secure.

Introduction

About This Policy

daba8 ("we", "our") is a trusted online gaming platform in Bangladesh. This privacy policy explains what information we collect when you use our website daba8.lat, how we use it, and how we keep it secure.

By registering or using our platform, you will be considered to have given your consent to the terms of this privacy policy. This policy may be updated from time to time, so we advise you to re-read it periodically.

Important: This policy applies only to individuals aged 21 (twenty-one) or older. Minors are not permitted to use our platform.

Section 1

What Information Is Collected

In order to provide a safe and improved service on the daba8 platform, we collect the following types of information:

1.1 Personally Identifiable Information

  • Full name and username
  • Date of birth — for age verification (to confirm 21+)
  • National ID or passport number (for identity verification where applicable)
  • Email address
  • Mobile number
  • Address details

1.2 Financial Information

  • bKash, Nagad, Rocket, or Upay account number (for processing transactions)
  • Deposit and withdrawal history
  • Transaction amounts and dates

Important: We never store your mobile banking or bank account PIN, password, or full financial credentials.

1.3 Technical Information

  • IP address and device type
  • Browser version and operating system
  • Time of site access, pages visited, and usage patterns
  • Referral source information

1.4 Gaming Activity Information

  • Which games were played and when
  • Bet amounts and results history
  • Bonus and promotion usage details
  • VIP level and rewards-related information
Section 2

How Information Is Collected

daba8 collects information in various ways. These methods are described in detail below:

Directly from you

We collect information you provide when filling out registration forms, logging in, updating your profile, or contacting our support team.

Automatically

Some information is collected automatically through cookies, web beacons, and other tracking technologies while you use our website.

Through payment processors

When you make a transaction via bKash, Nagad, Rocket, or Upay, the required financial information is transmitted securely from the relevant payment processor.

From third-party sources

If needed for identity verification or fraud prevention, information may be verified from trusted third-party sources.

Section 3

Purpose of Using Information

daba8 uses the information it collects about you only for the following lawful and necessary purposes:

3.1 Account Management and Service Delivery

Your information is used to create and manage your account, verify your identity, and run our gaming services smoothly. This includes issuing bonuses, determining VIP levels, and processing withdrawals.

3.2 Financial Transaction Processing

Your financial information is used to ensure our minimum ৳500 deposit and ৳500 withdrawal rules are met and to complete transactions quickly within 15 minutes to 2 hours.

3.3 Security and Fraud Prevention

Your information is analysed to keep your account secure, prevent unauthorised access, and detect and prevent any fraudulent activity.

3.4 Customer Service Improvement

Our 24/7 Bangla live chat support team uses your account and transaction information to resolve your issues quickly and effectively.

3.5 Legal and Regulatory Compliance

Information may be used as needed to comply with applicable laws and regulations and to respond to legitimate requests from government authorities.

3.6 Responsible Gaming

Your information is used to monitor your gaming activity to ensure responsible gaming and to provide assistance when needed.

Section 4

Information Storage and Security

daba8 has put the highest level of technical measures in place to protect your privacy. Our security framework includes the following steps:

4.1 Encryption Technology

All your information is kept secure through SSL (Secure Socket Layer) encryption. This means all information transmitted between our server and your device remains encrypted, so third parties cannot read it.

4.2 Access Control

Only authorised staff can access your personal information, and only to the extent necessary to carry out their responsibilities. All staff work under strict confidentiality agreements.

4.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

4.4 Security Breach Procedure

Should a security breach occur, daba8 will notify affected users as quickly as possible and take the necessary protective measures.

Our platform follows SSL encryption and fair play principles. Please note that no method of transmitting information over the internet is 100% secure — we ensure the highest level of caution.

Section 5

Sharing Information with Third Parties

daba8 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Payment Service Providers

The information needed to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these payment platforms. This information is shared solely for the purpose of processing secure transactions.

5.2 Technology and Service Partners

Technology providers that assist in operating our platform (such as server hosting and analytics) may access information to a limited extent. All such partners are bound by strict confidentiality agreements.

5.3 Legal Obligations

It is our legal duty to disclose necessary information in response to court orders, legal processes, or legitimate requests from government authorities.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new ownership. You will be informed in advance in such cases.

5.5 What We Do Not Do

  • Sell or rent your information to third parties
  • Share information with advertising networks
  • Use information for marketing purposes without your consent
  • Disclose your personal information to irrelevant third parties
Section 6

Cookie Policy

Cookies are small text files stored in your browser or on your device. daba8 uses cookies to ensure an improved user experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, it is not possible to maintain a login session or complete transactions. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences, such as language selection or game settings. They improve your personalised experience.

6.3 Analytics Cookies

Analytics cookies are used to monitor website performance and improve the user experience. The information collected is generally anonymous.

6.4 Cookie Control

You can manage cookies through your browser settings. Please note, however, that disabling certain cookies may mean that some features of our platform do not work correctly.

Section 7

Your Rights

You have the following rights over your personal information:

Right to access information

You have the right to know and view what information we hold about you.

Right to correct information

If your information is incorrect or incomplete, you can request that it be corrected or updated.

Right to Erasure

You can request that your personal data be deleted in certain circumstances.

Right to Restrict Processing

You can request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

You have the right to request your data in a structured and readable format.

Right to Object

You have the right to object to the processing of your data in certain cases.

To exercise these rights, please contact our support team. We will process your request within a reasonable time. Please note that due to legal obligations, it may not always be possible to delete certain data.

Section 8

Privacy of Minors

daba8 strictly follows a policy of protecting minors.

  • Our platform is only for individuals aged 21 (twenty-one) years or older.
  • We do not knowingly collect any information from minors.
  • If we become aware that information has been collected from a minor, we will immediately delete it and close the associated account.
  • Age is verified at the time of registration. Providing false information will be considered a violation of our terms and conditions.
  • If a parent or guardian believes that their child has used our platform, please contact us immediately.
Section 9

Policy Changes

daba8 may update this privacy policy from time to time. Changes may be made for the following reasons:

  • To comply with legal or regulatory changes
  • Addition of new technology or services
  • Changes in our business operations
  • Improvements based on user feedback

For significant changes, we will notify you clearly via email or on our website. Continued use of the platform after any changes will be considered your agreement to the updated policy.

This privacy policy was last updated. It is recommended that you check this page regularly for any changes.

Section 10

Contact Us

If you have any questions about this privacy policy, wish to make a request regarding your data, or want to raise any concerns, please contact us:

24/7 Live Chat

Get quick assistance through our 24/7 Bengali live chat support. Our expert team is always ready to serve you.

Email

Email us for any privacy-related requests or questions:
[email protected]

Want to know more?

Visit our relevant pages to learn about daba8's terms and conditions and responsible gaming policy.